Updated Policies for online classes as of 4/21/20

Registration Deadlines:

Registration closes at 4 p.m. the same day for all evening classes, and at 4 p.m. the day prior for all daytime classes.  If you are unable to register online, please contact us via email or call us at 617.800.4245 during our special COVID-19 office hours of 12 to 4 pm, M-F. Once registered, you will receive a link to your virtual class no later than one hour before the start of the class.

Online Class Withdrawal/Cancellation Policy:

If you withdraw from an online course prior to (3) business days (Monday-Friday) of the course’s starting time, we will offer you an ACE credit for future use for the full amount of the class less the $6 registration fee. For multi-week Zoom classes, you must contact us by email before the second class meeting to request a credit for the cost of the remaining classes less the registration fee. Respectfully, we ask that you test out your online platform in advance as we will not be offering credits once the second class has started. See How to Use Zoom. ACE reserves the right to cancel classes due to low enrollment or other considerations. If we cancel your class, you will receive a refund for the class, less the registration fee.

Registration Fee:

There is a $6 non-refundable registration fee for the Spring Online term.